Stop losing the leads you already paid for.
KeepPace doesn’t get you more leads. It makes sure the ones you bought get an instant reply and days of follow-up.
- 9:47 PM New inquiry from your website
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9:47 PM
Reply sent by text
Hi Dana, thanks for reaching out. What’s a good time tomorrow for a quick call?
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Next day, 11:20 AM
No answer, so a follow-up goes out
Just checking in, Dana. Still happy to help whenever suits you.
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Next day, 6:05 PM
Dana replies
Thursday morning works.
- Next day, 6:06 PM On your calendar Booked: Thu 10:00 AM
Nobody loses leads on purpose.
A new inquiry lands while you’re on a job, with a customer, or asleep. By the time you call back, they’ve already talked to someone who answered first.
That isn’t a discipline problem. It’s what happens when the people who could answer are busy doing the actual work.
You already paid for that lead with ads, listings or your own reputation. Losing it to a slow reply wastes the part that was hardest to get.
Speed is the whole game
The business that replies first usually wins the job. Not the cheapest, not the best. The fastest.
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21×
The window is minutes, not hours.
Replying within 5 minutes instead of 30 made contact about 100× more likely and qualifying the lead about 21× more likely.
Lead Response Management Study, Dr. James Oldroyd, MIT / InsideSales, 2007 (15,000+ leads) -
42 hrs
Almost nobody makes it.
The average firm took about 42 hours to respond to an inbound lead, and 23% never responded at all.
Oldroyd, McElheran and Elkington, Harvard Business Review, 2011 (2,241 US firms) -
7%
Which makes speed an opening.
Only about 7% of companies respond within 5 minutes. Being in that group is open to anyone who automates it.
Drift, lead response research -
50%
And one attempt isn’t enough.
Half of sales leads are never contacted a second time, yet 93% of converted leads are reached by the sixth phone attempt.
Velocify contact strategy research; XANT research
Published research on inbound lead response across industries, mostly business-to-business. These figures describe the problem. They are not KeepPace results.
What KeepPace does about it
Instant first response and persistent follow-up, without changing how you work.
Instant response
A personal text or email goes out the moment a lead arrives, at any hour.
Missed-call text-back
Miss a call and the caller gets a text right away, instead of silence.
Multi-day follow-up
A follow-up sequence keeps going for days, until the lead books or goes genuinely cold. Not one attempt and done.
Reminders and no-show recovery
Booked appointments get reminders, so fewer people forget. Anyone who doesn’t show gets a prompt to rebook.
After the job
Review requests and check-ins at the right moment, so past customers come back and send others.
Built for businesses that live on inquiries
The problem is the same everywhere. What a good follow-up says is not. Pick your industry to see how it works for you.
- Real estateBuyer inquiries answered before the next agent calls back.
- Home servicesHVAC, plumbing, roofing and electrical quote requests, answered while you’re on the job.
- Healthcare, clinics and med spasNew patient inquiries followed up until they book a visit.
- Auto dealershipsInternet leads answered after hours, not the next business day.
- LegalProspective clients followed up until they book a consultation.
- Fitness and gymsTrial and membership inquiries turned into booked visits.
One price. Every lead.
Published, flat, and the same for every business. No tiers to compare and nothing to negotiate.
- Flat rate. No lead caps, no tiers, no per-message charges. A busy month costs the same.
- Done for you. We set it up end to end. Your part is one short intake conversation.
- Works with what you have. Leads keep coming from your existing sources. Nothing to switch or rebuild.
- You stay in control. Your voice, your messages. Step into any conversation whenever you want.
Weigh it against one job, not against other software.
The first year costs $5,550: $750 setup plus 12 months at $400. If one recovered customer is worth more than that to your business, the first year pays for itself. Pick your industry above for a worked comparison.
Questions
Who writes the messages?
They’re written for your business, in your voice. You can step into any conversation and take over at any time.
I already have a CRM. Why would I need this?
A CRM stores your leads. It doesn’t answer them in ninety seconds at 10 p.m. Leads keep coming from the sources you already use, and KeepPace makes sure each one hears back.
How much work is the setup?
Very little on your side. We set everything up for you. Your part is one short intake conversation about how your business works. You’re not learning new software.
I don’t get that many leads. Is it worth it?
If anything, it matters more. When leads are scarce, each one you lose costs more.
Is there a limit on leads or messages?
No. It’s a flat $400 a month with no lead caps, no tiers and no per-message charges.
What happens when a lead doesn’t reply?
They keep getting follow-ups over several days. If they book, the appointment comes to you. If they go genuinely cold, the messages stop, so nobody gets pestered forever.
Where do clients log in?
Clients sign in to their KeepPace portal at app.getkeeppace.com. It’s also linked as Client login at the top of every page.
Wake up to booked appointments.
Tell us where your leads come from. In a short call we’ll show you what an instant reply and real follow-up look like for your business.
Opens an email to yousef@getkeeppace.com